My sister and I set out for the immigration office early, hoping to finish in good time, before there would be a rush. On what seemed like a normal work day, the officers attitudes and behaviour was far from normal.
On arrival at the gate, this conversation took place:
Officer - what are you here for?
Us - passport renewal
Officer - who are you going to see?
Us - we are going to renew a passport
Officer - one of my officers will join you so he can help.
We stared at each other blankly while the officer was waiting at the door. I unlocked it and he got into the car. It really was not a request, the senior officer was informing us. As we drove to the car park with the officer, he asked whether we had made the payment online for the passport renewal and if we had the print out. We didn't, with the assumption that we could pay there. He confirmed we could, so there was no issue. However, with the ongoing National Identity Number (NIN) registration, an extra layer of hassle had been added for those who did not have their NIN. My sister was in that category.
