We walked into the cafeteria just like we did every day, but were greeted by the Polish sister’s foul mood, she runs the catholic mission. It was 7:50pm and she went off..."non non non, you are late, I didn’t get any information from you, you can’t eat here, I want to let the workers go home..." and she went on a long rant, causing a scene.
My colleague and I were shocked, but he handled things so well. He started by educating her on how to address people. Instead of making a scene, speaking privately, aside, would have been more appropriate. She didn’t ask any questions, or she would have known that we had sent information in the afternoon to notify her that we would have dinner there. She tried to insist and impose her authority but he refuted it diplomatically, then we left.