Showing posts with label Customer Service. Show all posts
Showing posts with label Customer Service. Show all posts

Sunday, 28 January 2018

Unpleasant Travel Experiences




I was asked recently if I have had any bad travel experiences! I laughed at this question as I would be lying if I said all my trips always go smoothly. 


I will give two instances of some of my travel woes.

     In April 2015, my friend and I went to Thailand. I wrote about it here and here. We travelled with Turkish Airlines and the trip going was fine, but I can’t say the same about the return leg.

We sat in front of the noisiest set of passengers who seemed to be having a conversation with the whole plane. It made the 11 hour flight uncomfortable. At some point, they gathered around and I had a guy standing over me and adjusting and doing God knows what with his belt and zipper, Ugh! We asked them if they could keep their voices down at some point, but they quickly resumed their noisy chat. We hardly got any sleep.

Thursday, 28 July 2016

From One Place to Another



I woke up in a confused state, I was panicking, but my panic lasted for probably two minutes. I had no recollection of where I was, so I lay still, trying to remember. This is the fourth bed I have slept in in seven days…

I have been working in Eastern Cameroon since the end of June. There are a few border towns that have seen an influx of people from Central African Republic due to the conflicts that have been ongoing. Not to mention the other parts of the country that share borders with other countries dealing with various conflicts! There is a full blown humanitarian crisis and there are needs at different levels that have to be met.
During my last field trip, we drove into a place and I was unsure of what it was. It looked like a residence, but I figured that the owner might have built more rooms, then opened it to the public. The rooms were so small, then I opened the door that led to the bathroom. The bathroom was narrow, I would probably not be able to stretch my hands out if I stood in there. We asked for the toilets and were led outside, the lady pointed at two structures, shared toilets. I walked back to the car and waited for my colleagues to finish deliberating then I asked if there was another place. 
We got to the only other place in the village but the set up was not so different. Only this time, there was a toilet in the middle of the bathroom! My colleague must have felt sorry for me because he kept asking if I was okay. I assured him that I was, it was absolutely no fault of his that these places were the way they were. If I had ever called any hotel where we stayed before basic, this, I had no idea what classification to give.

Wednesday, 27 March 2013

Customer Service

It is almost common place to hear 'anything for the boys?' from guards to drivers, filling station attendants and worse, Policemen! I don't mean to sound . . . (can't find the appropriate word) but I always stop to wonder if they aren't paid a salary. It may not be decent but begging shamelessly, I simply can't come to terms with that and it puts me off.

Once I was travelling and thanks to a certain group of people, there are numerous military and police check points on the roads in Nigeria. I was flagged down and we greeted each other then the elderly man who happened to be a policeman standing by my car door asked, 'won't you give your father anything?' I looked him in the face, my response was 'will a father not be the one to give to his children? Besides I am travelling so I'll prefer that this father says a prayer for journey mercies for me'. It worked like magic, he said a few words then bid me farewell, I was on my way again.

Visiting the Philippines - discovering Palawan

In case you missed the previous post, check it out here ... Palawan  - Although we arrived Puerto Princesa (the capital city) at night, gett...